First Line Manager / Supervisor Training Course eLearning or Virtual training you choose 

About The First Line Manager / Supervisor Training

Stepping into the role of a first line manager or supervisor is both exciting and challenging. As you take on more responsibility, you’ll likely encounter new situations requiring a range of interpersonal and management skills. That’s why we’ve designed the First Line Manager / Supervisor Training Course to help you navigate this important career step with confidence and success.

First line managers and supervisors play a critical role in shaping organisational culture, driving employee engagement, and enhancing productivity. They act as the essential link between senior leadership and frontline employees. However, many individuals are promoted to management positions based on technical performance, often without formal training in people management.

Did you know that:

  • 79% of employees are promoted into management roles without receiving any formal training?
  • 69% of managers feel unprepared for today’s fast-evolving workplace?
  • 38% of employers report a lack of leadership and management skills as their greatest skills challenge?

If you’ve recently stepped into a management or supervisory role, this course is for you. Our First Line Managers / Supervisor Training Course provides new or inexperienced managers with the tools, techniques, and knowledge they need to thrive in their new role.

What’s Included in the First Line Manager / Supervisor Training:

  • 22 online, self-paced eLearning modules, accessible 24/7.
  • Certificates upon completion of individual management topics.
  • Certification as a First Line Manager / Supervisor after passing the final exam.
  • Flexible learning at your own pace, fitting around your busy schedule.

Ready to Take the Next Step in Your Career?

The First Line Manager / Supervisor Skills Training Course offers everything you need to thrive in your new role. Gain confidence, learn critical management skills, and take your career to the next level.

Course Training Demo

Simply fill in your name and email address below and get a demo of our eLearning First Line Manager / Supervisor  Training Course!

    What will I learn with this online First Line Manager / Supervisor training?

    This comprehensive First Line Manager / Supervisor Training Course covers the essential management skills and knowledge required to be a successful first line manager or supervisor. Each

    Course Modules:

    • The Role of the First Line Manager / Supervisor
    • Transitioning into Your First Management Role
    • Leadership Development
    • Planning, Prioritising, and Delegating Tasks
    • Communication Skills
    • Giving and Receiving Feedback
    • Conflict Resolution: Managing Difficult People
    • Building a High-Performance Team
    • Understanding Diversity and Equality
    • Motivating Yourself and Your Team
    • Maslow’s Hierarchy of Needs
    • Coaching and Mentoring
    • Conducting Effective Meetings
    • Negotiation Skills
    • Presentation Skills
    • Time Management
    • Managing Change
    • Health & Safety Essentials
    • Emotional Intelligence
    • Personal Branding for Leaders
    • Networking for Success
    • Stress Management

    Key Benefits – Learning Outcomes

    By completing this First Line Manager / Supervisor Training Course, you will gain new knowledge and skills to help you thrive as an effective leader in the workplace. The key learning outcomes include:

    • Lead with Confidence: Understand your strengths as a manager and how to use them effectively.
    • Adapt Your Leadership Style: Learn how to implement different management styles depending on the situation.
    • Build High-Performing Teams: Foster a positive team culture and improve team dynamics.
    • Communicate Effectively: Become a better communicator, both within your team and with senior leadership.
    • Manage Stress and Pressure: Develop strategies to stay composed and efficient in challenging situations.
    • Plan and Delegate: Master time management and delegation to ensure team productivity.
    • Motivate and Inspire: Learn what drives you and your team, and use this to boost morale and performance.
    • Handle Conflict: Manage difficult situations and resolve conflicts with confidence.
    • Present and Lead Meetings: Sharpen your skills in running meetings, presenting, and networking.
    • Understand Key Health & Safety Responsibilities: Ensure your team’s safety in the workplace.
    • Give Constructive Feedback: Learn how to provide feedback that drives improvement, even in difficult conversations.
    • Coach and Mentor Your Team: Identify opportunities for coaching and developing your team members.

    Why Use Us for Your First Line Manager / Supervisor Skills Training?

    Choosing the right training provider is essential to ensure you gain the skills, confidence, and knowledge needed to succeed in your new role as a first line manager or supervisor. Here’s why we are the best choice for your First Line Manager / Supervisor Training Course:

    1. Comprehensive Curriculum
      Our First Line Manager / Supervisor Skills Training covers all the essential areas of management and leadership, from communication and conflict resolution to time management and team building. The course is designed to provide you with a well-rounded foundation in first line management, ensuring you’re equipped to handle the demands of your new role.
    2. Flexible, Self-Paced Learning
      We understand that balancing a new managerial role with ongoing learning can be challenging. That’s why our course is available 24/7, allowing you to access 22 self-paced, interactive modules at a time that suits you. Whether you have a busy schedule or prefer to learn at your own pace, our course fits around your lifestyle.
    3. Certification for Career Advancement
      Upon completion of the course and passing the final exam, you’ll earn certification as a First Line Manager / Supervisor, a credential that can boost your credibility and open doors for career growth. You’ll also receive individual certificates for each management topic you complete, demonstrating your comprehensive skill set.
    4. Practical, Real-World Focus
      Our training isn’t just theoretical—it’s grounded in practical, real-world applications. We focus on the everyday challenges you’ll face as a first line manager or supervisor, helping you develop strategies for leading your team, managing conflict, motivating others, and much more.
    5. Tailored for New Managers and Supervisors
      Many first line managers are promoted without formal training, which can leave them feeling unprepared for their new responsibilities. Our course is specifically designed for new or inexperienced managers, offering a step-by-step approach to mastering the essential management skills needed to succeed from day one.
    6. Expert-Led and Industry-Approved
      Our course content is developed by management experts with years of experience in leadership development. It is aligned with industry best practices and is regularly updated to ensure that you’re learning the most current, effective management techniques.
    7. Affordable and Accessible
      With a competitive price of £250 + VAT and six months of access to all course materials, we offer exceptional value for individuals looking to strengthen their leadership abilities. You can start your learning journey today without financial strain.
    8. Proven Results
      Our training has helped numerous new managers and supervisors transition smoothly into their roles, improving their leadership effectiveness, team dynamics, and overall workplace productivity. The positive feedback from our participants speaks to the quality and impact of our training program.

    When you choose us for your First Line Manager / Supervisor Training, you’re investing in a trusted and proven course that will set you up for long-term success in your management career.

    Make the right choice for your career—enrol in our First Line Manager / Supervisor Skills Training Course today!

    Who should attend this First Line Manager / Supervisor Training?

    This First Line Manager / Supervisor Training Course is perfect for individuals:

    • Recently promoted to a management or supervisory position.
    • Aspiring to move into a leadership role and looking to develop core management skills.
    • Looking to improve their interpersonal, organisational, and leadership skills.

    Whether you’re stepping into your first management role or preparing for a promotion, this course will provide the foundation you need to succeed.

    100% Effective certification is included in the price and requires completion of our online exam. Our process:

    • End of course exam – understand the theory
    • Multiple choice questions
    • Unlimited retakes
    • Open book covering full curriculum 
    • Pass mark = 70% (our pass rate is 90% first time)
    • Validate your certification – all certificates come with a unique number so employers can validate your certificate
    • Certification for life! There’s no need to pay to re-certify after a number of years

    Certification is included for each management topic as well as an end of course First Line Manager / Supervisor Certification exam 

    Questions about our First Line Manager / Supervisor Training Courses

    Are there any Prerequisites?

    No prior management experience is necessary to enrol in this First Line Manager / Supervisor Training Course. It is designed to be accessible to anyone looking to develop their management skills and succeed in a leadership role.

    Are there any associated costs?

    No – Once you have paid for the course there are no further costs everything is included

    Can I buy for a colleague?

    Yes, please purchase the course and where indicated please add the name and email address of the person who will undertake the training.  We will then email them with their login details. 

    Can I request an invoice, so my company can pay?

    Yes, please send us an email with your name, course and billing address and we will send an invoice. 

    Can I pay in instalments / spread payments? 

    Yes, with PayPal Pay in 3 you can spread the payments over 3 months.  Simply choose to pay with PayPal Later

    All our courses are eLearning / Online Learning what is that? 

    With our self-paced eLearning you can learn 24/7 at your own pace.  It is a self-driven learning method.  This is not a recording of classroom training event it is an engaging interactive course with professional voice over guiding and teaching you the content.  You will listen, interact and engage with the learning to enable you to certify any time any where at your own pace. 

    How can people check or verify my certification?

    We run a verification process.  Anyone can ask to see if you have certified with us and we can verify your certification.  This is done via your unique certification code and your certificate includes the verification email address for anyone to use.    

    What is a Fist Line Manager? 

    Other answers 

    Select modes of training

    First Line Manager / Supervisor Training

    virtual

    Live Instructor Led Training

    5th - 6th April 2025

    £550 Ex. Vat

    £660 Inc. Vat

    Duration: 2 Days

    Buy Now

    First Line Manager / Supervisor Training

    online

    Self paced 24 / 7 interactive elearning

    £250 Ex. Vat

    £300 Inc. Vat

    Buy Now

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